Shop Policies
SHIPPING:
Orders are processed within 1-3 business days and ship by either USPS or UPS (customer chooses at checkout). If we are experiencing a high volume of orders, shipments may be delayed.
Shipping charges for your order will be calculated and displayed at checkout.
OSG is not responsible for carrier delays.
OSG is not responsible for any customs and VAT applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
MAIL IN YOUR ORDER:
If you prefer, please print out a copy of this order form and mail it to the address below along with a check or money order payable to KEVIN ZUCKER PUBLICATIONS, and include postage amount:
OSG
PO Box 69
Front Royal, VA 22630
USA
or call (443) 452-9487
TO AVOID DELAYS PLEASE MAKE SURE YOUR ORDER INCLUDES PROPER POSTAGE
U.S.: first game $12.69, two games $18.47, three games $24.45; books and expansion kits $7.15 each. Any number of Sleds $10.
CANADA: first game $29, two games $48, each additional game $8; books and expansion kits $18 each. Any number of Sleds $20.
OVERSEAS: first game $39.00, two games $63.75, each additional game $10; books and expansion kits $22.50 each.
RETURN POLICY:
If for any reason you are not satisfied with an OSG product, you may return it intact and unpunched for a full refund.
QUESTIONS:
If you have any questions you can email us at info@napoleongames.com, send us a message, or call us at (443) 452-9487.
NOTE:
Real OSG emails will not show the sender: "Kevin Zucker Publications" and we will not send invoices by email ever.